For the information of visitors to the Site, who do not reside in Canada, You are only permitted as a non-resident of Canada to access certain information and services on the Site. The operation of the Site is based in Canada and its use is governed by the laws of Canada (including federal, provincial and territorial laws). Laws respecting the privacy of personal information (including data) have been assessed by some international authorities, such as the European Commission, as providing adequate protection to the rights of individuals with respect to personal information.
2. WHAT PERSONAL INFORMATION DOES CPF COLLECT?
CPF collects a variety of personal information including information You give, information that is automatically collected when You engage with CPF and information received from third parties who engage with CPF. This information may be collected directly by CPF, or on its behalf working with credible third party service providers who take the privacy of your personal information seriously and represent that they comply with applicable laws and regulations regarding the management of your personal information.
2.1 Information You Give
The personal information You give to use the Site and gain access to services available through the Site, includes: name, password(s) You create, user status (e.g. student, parent, teacher), user school (if applicable), location information and preferences regarding interests in content available through the Site.
2.1.1 Information for CPF to Operate the Site and Deliver Services
For the purposes of facilitating your use of the Site, CPF reserves the right not to keep a record of all personal information You may provide to CPF in order to engage with You. CPF moreover does not take any responsibility for any information You make “public” on other websites, social media channels or internet platforms.
2.2 Information Automatically Collected When You Use the Site
Personal Information automatically collected relates to your use of the Site for CPF to serve You better, address service disruptions and meet legal obligations. This can include geo-location and usage information, log data and device information. To the extent this information is used to compile data and analytics regarding the Site, the information is either anonymous technical information, or is information is otherwise anonymized for these purposes.
“Cookies” and similar technologies are used to track and collect information regarding your use of the Site. You can disable “cookies” through your web browser settings, and also communicate to us that You do not wish to have your behavior tracked. By disabling “cookies” you are still able to use the Site, although some functionality may be lost.
2.3 Information CPF Received from Third Parties
CPF may delegate the collection of personal information to third party service providers. We endeavour to select third party service providers who are subject to the laws of Canada or other jurisdictions that have achieved the recognition or approval of official bodies who assess the adequacy of information/data protections in such other jurisdictions (e.g. European Commission recognition and participation in the US-EU Privacy Shield).
Such third parties, while under the limited direction of CPF are independent businesses and organizations with their own privacy policies, which we encourage You to review. You agree that CPF is not responsible for how such third parties apply their policies and actually perform their legal obligations to safeguard, handle and otherwise manage your personal information.
When third parties not under the direction of CPF provide us with personal information about CPF has no control over their choice or decision to do so. You agree that CPF is not responsible for the unauthorized disclosure of your personal information by individuals or entities not under its control.
All inquiries regarding how third parties do or have managed your personal information should be directed to such third parties.
3. WHY DOES CPF COLLECT PERSONAL INFORMATION?
There are a number of reasons why CPF collects your personal information.
3.1 Collection for Organizational Operation Purposes
CPF uses the personal information we collect from You to facilitate your use of our Site, and other services, and to contact You from time to time, including, for example, to:
- provide content, notifications regarding offerings according to your indicated preferences;
- provide our services to You and keep our records up to date for this purpose;
- maintain a safe and respectful online Site environment;
- respond to your inquiries and solicit your feedback about the Site, and other services;
- facilitate postings and other submissions to the Site, such as provider information, surveys and feedback relating to your experience of the Site;
- register an account for You to use the Site and other services; and
- enhance and improve your experience by communicating to You information about CPF, the Site, other services and about CPF’s partners and providers on the Site, e.g. by providing targeted messages and notifications to you having regard to your preferences.
3.2 Collection for Legal Purposes
CPF may collect and use personal information for other purposes where it has a legal duty or right to do so. For example, CPF may be required to provide personal information when compelled by a court order. While CPF may in its discretion take steps to notify You of such circumstances or take steps to try and prevent such a disclosure from materializing, You agree that CPF is under no obligation to do so and will not be held responsible or liable for any impact such disclosures may have on You.
CPF does not use personal information for any other purposes, unless it has the consent of the individual to whom it relates.
4. HOW DOES CPF COLLECT PERSONAL INFORMATION?
CPF may collect personal information from You in person, online, or by other means from time to time at its discretion by way of telephone, e-mail, fax or regular mail. You can opt-out of receiving such communications by contacting CPF at the address and other contact information below.
CPF seeks and obtains your explicit or implied consent to collect your personal information. Generally, this means that CPF collects personal information directly from the registered user of the Site to whom it relates, however, when You elect to inquire about, research, use the Site and otherwise receive CPF’s other services You are providing implied consent for CPF to collect certain personal information and engage with You using such personal information. Occasionally, CPF may collect personal information from third party service providers, but only with your knowledge and consent, or when such collection is otherwise authorized by law.
Visitors to the Site should also be aware that anonymous technical information may be collected by CPF as a result of a visit to the CPF Site. For example, this information may include the visitor’s IP address, browser type, operating system, domain name, access times, referring website addresses, internet service provider and like information. CPF uses this anonymous technical information for purposes such as diagnosing problems with CPF technical systems and servers, improving the operation and content of the CPF Site and compiling aggregate and statistical information. Such information, cannot generally be used to identify You in the absence of it being combined with other information, that once combined can be linked to You.
CPF will not attempt to link or match such anonymous technical information with any personally-identifiable information unless:
- CPF has your explicit and specific consent to do so;
- CPF (or its service providers) have detected or reasonably suspect any unlawful use of CPF services or a security breach of personal, confidential or proprietary information; or
- CPF has another legal duty or right to do so.
CPF may use “cookies” in connection with the Site. “Cookies” are small text files placed on your computer that can collect and store a variety of information. Permanent cookies are stored indefinitely on a user’s hard drive unless manually deleted, while temporary cookies are automatically deleted from the user’s browser upon logging out of a website. Web browsers typically allow users to disable permanent and/or temporary cookies, however, if enabled we cannot guarantee that the “cookies” we use are not accessible by third parties.
5. WHEN IS YOUR PERSONAL INFORMATION DISCLOSED?
5.1 Third Party Service Providers
CPF does not rent, sell or trade customer lists. CPF does not directly share your personal information collected through the Site or otherwise with unaffiliated third parties for their own marketing purposes without your consent. We may, however, provide personal information to third party contractors and other third parties who assist CPF to maintain the Site and provide You with other services (i.e. third party service providers). Accordingly, any permissions You grant CPF with respect to your personal information under this policy are permissions You are necessarily granting to our contractors and service providers so that they can perform their duties to CPF and/or support the operation of the Site to provide You with content and other information. As independent contractors and businesses, such third parties are in control of their own operations and while CPF may request that they ensure proper steps are taken to manage the privacy of your personal information, CPF does not have the ability to directly intervene in their processes and systems for doing so. Accordingly, You agree not to hold CPF liable or responsible for the actions of its third party service providers which CPF must necessarily interact with in regards to the collection and handling your personal information.
5.2 Your Responsibilities for the Management of Your Personal Information
You agree that You at all times have the control and responsibility for the choices You make to provide your personal information to CPF and others in order to receive information and services.
Please note that your personal preferences may be stored in web browser caches and/or elsewhere in your personal devices. You at all times agree to take full responsibility for any personal information stored in web browser caches or in your devices.
CPF does not routinely monitor or moderate content expressed in online channels it controls, whether public or private and You acknowledge and agree that it has no obligation to do so unless mandated by law. CPF may provide if it chooses to do so, guidelines for respectful and constructive communication to foster greater awareness among users of the Site and other services.
In some cases, You may also have the right to have your personal information removed (erased) from CPF’s systems and information storage mechanisms subject to any legitimate legal basis for the continued processing of your personal information. Accordingly, to the extent allowed by law, CPF, reserves its rights to maintain a secured, archived copy of personal information for the purposes of meeting its legal and regulatory obligations, as well as legally exercising and safeguarding its legitimate interests.
7. HOW DOES CPF PROTECT THE SECURITY OF PERSONAL INFORMATION?
CPF has in place reasonable policies, procedures and safeguards (including administrative, physical, technological and organizational measures) designed to protect the security of personal information under its control against loss, theft, unauthorized access, copying and unauthorized modification. For example, SSL certificates and vulnerability scanning are used to ensure the security of the Site. While the information collected is stored on secure servers, You understand that such servers may be located in or outside of Canada and be accessed by legal authorities in accordance with the laws of the jurisdictions where your information may reside at any given point in time.
CPF recommends You use anti-virus software, firewalls, make routine credit checks, and take other precautions on a regular basis to review and apply personal information security measures with regard to the use of your devices. This includes, among other things, reviewing and informing yourself about the security measures of third party websites and platforms to help assure the proper collection and handling of your personal information.
You acknowledge and accept that CPF’s security measures for the Site do not extend to, or affect the security of third party websites and platforms, including without limitation, the websites and platforms of other users of the Site. You further accept that despite the commercially reasonable steps CPF takes to protect your personal information from unauthorized access, its systems and information storage mechanisms are not immune from being hacked or other security breaches. Accordingly, You agree not to hold CPF responsible for security breaches of personal information which occur through third party actions, websites or platforms.
8. HOW IS PERSONAL INFORMATION STORED?
9. DOES CPF PROVIDE ACCESS TO PERSONAL INFORMATION?
CPF will provide You with access to your personal information that it holds upon receiving your written request and in accordance with applicable laws. Generally, there is no cost for such access; however, CPF reserves the right to charge such costs on a case by case basis in accordance with applicable laws to cover its reasonably incurred expenses to comply with such requests. You will be notified in advance if such charges could apply in conjunction with a request You make for a copy of your personal information held by CPF.
You consent to CPF contacting You from time to time to confirm personal information it has on record. CPF will correct or amend the personal information in its files where it can be shown that the information is incorrect or incomplete.
10. CONTACT CPF
For further information about CPF privacy practices, to make a request for access to personal information, or any other matter relating to the management of your personal information please contact us at the following address:
Phone: 905-366-1012 x2 | 1-800-667-0594 |